QUESTIONS AND ANSWERS
Here follows all the answers to your most frequently asked questions. For further information do not hesitate to contact us directly!
What are the advantages if I book directly?
Booking directly from this site you can take advantage of the Holiday Packages, obtaining the best price guaranteed and beach service included.
In addition you can enjoy many benefits such as: unlimited Wi-Fi in the room and throughout the hotel; drinks at meals included; GLUTEN FREE breakfast (on request, always available) and the possibility to customize your menu in case of special allergies (on request); free luggage storage both on the day of arrival and the day of departure.
CHECK IN and CHECK OUT: At what time can I occupy my room on the day of arrival, and when should I leave it on the day of departure?
The rooms are available from 2:00pm the day of arrival; on the day of check out remain at your disposal until 10.00am.
For all guests who book directly from this web-site, we reserve the possibility to leave luggage in storage on the day of departure and also on the day of check-in in case of early arrival, to enjoy the common areas and the services of the beach and restaurant.
What time does the Hotel close?
The Reception of Hotel Derby is always open ( H24/7 ). Our Night Porter is available in case of arrival or return of guests anytime for the whole night
Do you offer Internet connection?
You can enjoy free WI-FI in the rooms and in all the common areas within the hotel.
Is breakfast included in the price?
Yes, we offer included in the price Continental Buffet Breakfast with homemade sweet and savoury products, served daily in the restaurant from 07:30 until 10:00am. Always available also gluten-free products and suitable for those suffering from lactose intolerance.
Is the tourist tax included in the room rate?
No, the Tourist Tax is a Municipal Tax that must be paid to the City of Rimini. It must be paid on site upon arrival at the hotel. The cost is € 4.00 per person per night, for a maximum of 7 consecutive nights. Children under 14 years of age are exempt.
Where can I park my car?
Hotel Derby has a private parking, insured and fenced, with limited places and at an additional cost. You can reserve your parking space at the time of booking or upon arrival. If availability is over, you can use another private parking about 200 meters from the property, fenced and with video surveillance.
Can I drive directly to the hotel?
The entrance of the private parking of the Hotel is on the sea side, seafront. After your checking-in, you can enter directly by car, check the assigned place and enter then the hotel through a dedicated entrance, equipped with an elevator to get to the Reception. If you arrive by taxi, you can access directly from the front entrance of the Hotel on Viale Regina Elena.
How far is Rimini Train Station?
You can reach the Hotel from Rimini station:
- By Metromare, in just 5 minutes; Stop "Lagomaggio";
- By taxi, in just 10 minutes;
- By autobus (n.11) in 20 minutes, stop n.20
Are you close to Fiera di Rimini and Palazzo dei Congressi?
The exhibition center of Rimini is about 7 km from our Hotel. You can easily reach it by car, bus or train.
The Palacongressi of Rimini is about 3.5 km from our Hotel. It is easily reached by car or bus.
How far is the historic center of Rimini?
The historic center of Rimini is only 4.5 Km. You can easily reach it by metromare (stop Lagomaggio, 2 min. walk from the hotel), or by bus n.11 in just 20 minutes.
Is there air conditioning in the rooms?
Yes, in all rooms you can personally regulate both Air Conditioning and Heating.
Do you have rooms for Smokers?
As required by Italian law for public places, all public areas and rooms of the Derby Hotel are NO Smoking. All the rooms of our Hotel have a balcony, equipped with chair and table with ashtray to meet your needs. For the respect of the Guests staying in the hotel after you, please respect this rule.
Is it possible to book tickets for the Amusement Parks of the Riviera?
Yes, a designated operator will come directly to the Hotel to deliver the required tickets with presale discount and skip-the-line access to the entrance.
Are children free?
Children up to 2 years of age stay for free, in their parents' bed, or in a cot (camping cots) provided free of charge on request. A discount is reserved for older children.
I have a small newborn child, is it possible to have baby food?
We confirm the availability of personalized preparations for newborns, vegetable broths, salt-free baby food and smoothies which will be prepared by our chef upon your request. Also available on loan for use are high chairs, cots, bathtubs, strollers and bicycles with seats.
Can I pay by credit card?
Yes, we accept major credit cards: Visa, MasterCard, Maestro, Cartasì and American Express.
Does the hotel have an on-site restaurant?
Yes, the Hotel has an internal restaurant open all year round for Breakfast service and during the summer season (and in case of extraordinary openings) also for Lunch and Dinner service. Bar with cafeteria and drinks, open 24 hours a day
Are pets allowed?
Small and medium sized pets are allowed up to a maximum of 15kg. These have free access to public areas and beach except for the restaurant and the hydrorelax area. We apply a cleaning and sanitization supplement.
Where can I rent bicycles?
Hotel Derby offers its guests free bicycles for a pleasant ride along promenade. Bikes are available throughout the day but not for evening use (return by 9:00 pm). Some bikes have child seats. Alternatively, there is possibility to rent bicycles, rickshaws and scooters just 5 minutes from the Hotel.